DISH VS. DIRECTV – WHO WINS?
Use the charts below to quickly compare services and judge for yourself.
|DISH TV Package||Price||Channels||Directv Package||Price||Channels|
|America’s Top 120||$49.99/mo||190||Entertainment||$55.00/mo||150+|
|America’s Top 120 Plus||$59.99/mo||190+||Choice||$60.00/mo||150+|
|America’s Top 200||$69.99/mo||240+||Xtra||$70.00/mo||220+|
|America’s Top 250||$79.99/mo||290+||Ultimate||$75.00/mo||240+|
|America’s Everything Pak||$139.99/mp||315+||Premier||$125.00/mo||315+|
|Service||DISH Network – Winner||Directv|
|Free Standard Professional Installation||Yes||Yes|
|5 Year Customer Satisfaction Rating – Call Center||#1||#2|
|5 Year Customer Satisfaction Rating – Website||#1||#2|
|5 Year Customer Satisfaction Rating – Clearest Bill to Understand||#1||#2|
|5 Year Customer Satisfaction Rating – Lowest Customer Complaints||#1||#2|
Summary: Based on the American Customer Satisfaction Index comparison of major TV providers (2010-2015), DISH has consistently delivered a better customer experience.
|Promotion Detail||DISH Network – Winner||Directv|
|Number of Channels||190||145+|
|Local Programming Fee||$0||$0|
|Local Sports Fee||$0||Not available|
|HD Programming Cost||$0||$0|
|Contract Term||2 Years||2 Years|
|Price Protection||2-year Price Guarantee||1 Year|
|Annual Price Increase||$0||$38|
|Second Year Monthly Pricing||$49.99||$88.00|
Summary: The 2-Year Price Guarantee from DISH, locks in a price of $54.99 per month for 2 years and does not require an internet contract. To qualify for DIRECTV’s promotional price, customers must also sign up for AT&T internet service.
|Technology||DISH Network – Winner||Directv|
|DVR Capabilities||Hopper 3 – Record 16 shows at once, 4K video ready, faster performance||Genie – Record 5 shows at once, 4K video ready, faster performance|
|Live TV Anywhere||Yes (iPhone, iPad, Computer)||No|
|DVR Access Anywhere||Yes||No|
|HD Recording Storage Capacity||2 TB – 500 Hours Internal (USB expandable)||1 TB – 200 Hours Internal (Not expandable)|
|Apps||Netflix, YouTube, Pandora||None|
|Wireless Receivers Available||Yes||Yes|
|Easily Record Primetime TV||ABC, CBS, NBC, and Fox||No|
Summary: The DISH Hopper 3 is a more powerful DVR than the DIRECTV HD GENIE. It is capable of recording 16 channels of live TV simultaneously, includes more internal storage that can be easily expanded through it’s built in USB ports. Watch Anywhere features for DIRECTV requires the $145 Nomad.
The Final Verdict, Our Choice is DISH
Our pick is DISH Network satellite TV service. DISH has the most features for Sports, Movies, and significantly better DVR technology. DISH is the clear winner with technology including the DISH Hopper 3. The Hopper 3 has twice the capacity of DIRECTV’s genie and it’s expandable. In addition, DISH customers have access to twice as many On Demand titles and Premium Channels are included for free for the first three months for new subscribers. Additional features such as integrated Bluetooth, automatic commercial skipping and a clever remote control locator, add up to DISH’s decided advantage over DirecTV. No other satellite TV provider is able to offer the same features.
While DIRECTV offers a comparable number of channels to DISH, they come at a much higher price. Some sports fans prefer DIRECTV’s exclusive NFL Sunday Ticket. If you value football coverage and are willing to pay an absolute premium, then DIRECTV is a good fit. DIRECTV has generally comparable features to DISH, but they are quickly losing ground. They offer more packages, but many services require upgrades to their most expensive plans. For example, if you wish to add local sports to a DIRECTV package, you will pay an additional fee and your plan will be forced to upgrade to the much more expensive Premier package.
Although DirecTV is known for their customer service, DISH is actually the only provider with 24/7 customer assistance. With superior customer service, commercial skipping Hopper® 3 DVR, more included features and the most affordable plans Dish is the best Satellite TV Provider available in 2016.